![]() For messages that don’t fit any Message Tag – use SMS or email steps instead. ![]() Important: Messages that don’t have a Message Tag will not deliver outside the 24-hour messaging window as of March 4th, 2020.Action Needed: Man圜hat users will need to review their flows and apply appropriate Message Tags to Facebook messages that could be sent outside the 24-hour window (this guide will show you how to do it).Man圜hat recently introduced a new OTN Request block option inside of Messenger Steps to let you request an OTN from subscribers. The one-time notification (OTN) will allow you to send messages beyond 24 hours for use cases that don’t fall into the definition of the four Message Tags. One-Time Notifications: Beyond tags, you’ll be able to send a single message to users who explicitly opt-in to receive it.The biggest change is that messages sent outside the 24-hour window must be tagged with one of four Message Tags: Confirmed Event Update, Post-Purchase Update, Account Update, or Human Agent.Promotional content will continue to be allowed within the 24-hour messaging window.This is known as the “24-hour messaging window.” Businesses will be allowed to message subscribers within 24 hours of a subscriber’s last interaction with that Business Page.Facebook has announced changes to Messenger’s Policies that will take effect on March 4th, 2020.This will show you exactly where you need to apply tags / OTNs or replace Message Steps with SMS or Email Steps. The Easy Way: Get right to fixing things by logging in and going to to instantly find every problem flow across all of your business pages. Businesses can also utilize Recurring Notifications and One-time Notifications to message promotional and non-promotional content to contacts outside of 24 hours (opt-in permission must be collected before sending).Misuse of these tags can and will result in Meta taking action against your Facebook page.As mentioned previously, starting in 2020 businesses that intend to send non-promotional messages outside 24 hours of last interaction must follow one of these use cases:.Previous to 2020, businesses were allowed to more freely re-engage their contacts with promotional messages without their explicit permission.In 2020, Meta updated their messaging policies to limit the use cases of messaging outside of 24 hours of last interaction.NOTE: Information that is outdated will be marked as so This article will break down the mechanics of messaging outside 24 hours using non-promotional message tags with Man圜hat and how to stay compliant with Meta’s policies. Recurring Notifications (re-engage on a daily, weekly, or monthly basis).Within Man圜hat, there are multiple ways to re-engage your contacts outside of the 24 hour window: In March 2020, Meta implemented new 24 hour safeguards to protect the end user from unwanted messages and spam. For information about messaging outside of 24 hours, please read about the Recurring Notification. Head to the website, sign in and – hey presto! – you’ve got a phone-like Messenger interface right there on your PC, without having full Facebook open to distract you with its cheeky memes.The content of this article is out of date. Once you’re online, you’ll still be able to choose a picture and start chats with people you know, many of whom are easily found from your phone’s contacts library.Ģ) Access Messenger anywhere with the web versionĪway from your phone or trying to stay under the radar? Fear not: Facebook has a full, standalone web-based Messenger service. If you’ve associated this with an account before it’ll try and get you to sign in with that – but if you’re trying to go cold turkey on Facey-B in support of the #deletefacebook movement, you can still make a new chat-only login using this number. Some people prefer to steer clear of signing up for a full Facebook account, but that doesn’t mean they need to miss out on the Messenger fun.Īt the login screen, simply hit the button to say you don’t have an account and you’ll be able to register using only your phone number. 1) How to use Messenger without a Facebook account
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